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How to Buy Crypto with Credit/Debit Card on DigiFinex

Buy Crypto with Credit/Debit Card on DigiFinex (Web)

1. Log in to your DigiFinex account and click [Buy Crypto] - [Credit/Debit Card].

2. Here you can choose to buy crypto with different fiat currencies. Enter the fiat amount you want to spend and the system will automatically display the amount of crypto you can get, select the preferred payment channel and click [Buy].

Note: Diffrent payment channel will have diffrent fees for your transactions.

3. Confirm the details of the order. Tick the boxes and press [Confirm].

Buy Crypto with mercuryo payment channel (Web)

1. Click on [Credit or debit card] then click [Continue]. Then fill out your Email address and click [Continue].
   
2. Enter the code was sent to your Email address and fill out your personal data and click [Continue] to complete the purchasing process.
   

3. Choose [Credit or debit card], then fill out your credit card or debit card details and click [Pay $].

Note: You can only pay with credit cards in your name.

4. You will be redirected to your banks OTP transaction page. Follow the on-screen instructions to verify the payment.

Buy Crypto with banxa payment channel (Web)

1. Choose [banxa] payment method and click [Buy].

2. Enter the fiat amount you want to spend and the system will automatically display the amount of crypto you can get, and click [Create Order].

3. Enter the required informations and tick the box then press [Submit my verification]. 

4. Enter the verification code that was sent to your email address and click [Verify Me].

5. Enter your billing details and select your country of residence then tick the box and press [Submit my details].
 
6. Fill out your credit card or debit card details to continue then you will be redirected to your banks OTP transaction page. Follow the on-screen instructions to verify the payment.

Note: You can only pay with credit cards in your name.

Buy Crypto with Credit/Debit Card on DigiFinex (App)

1. Open your DigiFinex app and tap on [Credit/Debit Card].

2. Here you can choose to buy crypto with different fiat currencies. Enter the fiat amount you want to spend and the system will automatically display the amount of crypto you can get, select the preferred payment channel and tap [Purchase].

Note: Diffrent payment channel will have diffrent fees for your transactions.

3. Confirm the details of the order. Tick the boxes and press [Confirm].

Buy Crypto with mercuryo payment channel (App)

1. Click on [Credit or debit card] then click [Continue]. Then fill out your Email address and click [Continue].
   
2. Enter the code was sent to your Email address and fill out your personal data and click [Continue] to complete the purchasing process.
   

3. Choose [Credit or debit card], then fill out your credit card or debit card details and click [Pay $].

Note: You can only pay with credit cards in your name.

4. You will be redirected to your banks OTP transaction page. Follow the on-screen instructions to verify the payment and finish the transaction.

Buy Crypto with banxa payment channel (App)

1. Choose [banxa] payment method and click [Buy].

2. Enter the fiat currency and amount you want to spend and the system will automatically display the amount of crypto you can get, and click [Create Order].

3. Enter the required informations and tick the box then press [Submit my verification].

4. Enter the verification code that was sent to your email address and click [Verify Me].

5. Enter your billing details and select your country of residence then tick the box and press [Submit my details].
 
6. Fill out your credit card or debit card details to continue then you will be redirected to your banks OTP transaction page. Follow the on-screen instructions to verify the payment.

Note: You can only pay with credit cards in your name.

How to Buy Crypto on DigiFinex P2P

Buy Crypto on DigiFinex P2P (Web)

1. Go to the DigiFinex website and click on [Buy Crypto] and then click on [Block-trade OTC].

2. After reaching the OTC trade page, follow the steps below.

1. Choose the type of cryptocurrency.

2. Select the fiat currency.

3. Press [Buy USDT] to purchase the chosen cryptocurrency. (In this case, USDT is used as an example).

3. Enter the purchase amount, and the system will automatically calculate the corresponding fiat money amount for you, then click [Confirm].

Note: Each transaction must be equal to or exceed the minimum [Order Limit] specified by the businesses.

4. Select one of the three payment methods below and click [To pay].

5. Confirm the payment method and amount (total price) on the Order Details page and then click on [I have paid].

6. Wait for the seller to release the cryptocurrency, and the transaction will be completed.

Transfer assets from the OTC account to the spot account

1. Go to the DigiFinex website and click on [Balance].

2. Click on [OTC] and select the desired OTC account and click on [Tranfer].

3. Choose the currency type and proceed to the next steps:

• Select From [OTC account] Tranfer to [Spot account].
• Enter the transfer amount.
• Click on [Confirm].

Buy Crypto on DigiFinex P2P (App)

1. Open the DigiFinex app and tap on [more].

2. Tap on [P2P Trading] to access the OTC trading panel. After reaching the OTC trade panel, follow the steps below.

• Choose the type of cryptocurrency.

• Press [Buy] to purchase the chosen cryptocurrency. (In this case, USDT is used as an example).

3. Enter the purchase amount, and the system will automatically calculate the corresponding fiat money amount for you, then click [Confirm].

Note: Each transaction must be equal to or exceed the minimum [Order Limit] specified by the businesses.

4. Select payment methods below and click [I have paid].

5. Wait for the seller to release the cryptocurrency, and the transaction will be completed.

How to Buy Crypto with Google Pay on DigiFinex

Buy Crypto with Google Pay on DigiFinex (Web)

1. Log in to your DigiFinex account and click [Buy Crypto] - [Credit/Debit Card].

2. Here you can choose to buy crypto with different fiat currencies. Enter the fiat amount you want to spend and the system will automatically display the amount of crypto you can get, select the [mercuryo] payment channel and click [Buy].

3. Confirm the details of the order. Tick the boxes and press [Confirm].

4. Choose [Google pay] option and press [Buy with Google Pay].
 
5. Fill out your credit card or debit card details and click [Save card]. Then press [Continue] to finish your transaction.
  

Buy Crypto with Google Pay on DigiFinex (App)

1. Open your DigiFinex app and tap on [Credit/Debit Card].

2. Here you can choose to buy crypto with different fiat currencies. Enter the fiat amount you want to spend and the system will automatically display the amount of crypto you can get, select the [mercuryo] payment channel and tap [Purchase].

3. Confirm the details of the order. Tick the boxes and press [Confirm].

4. Choose [Google pay] option and press [Buy with Google Pay].

5. Fill out your credit card or debit card details and click [Save card]. Then press [Continue] to finish your transaction.

How to Deposit Crypto on DigiFinex

Deposit Crypto on DigiFinex (Web)

If you own cryptocurrency on another platform or wallet, you can transfer them to your DigiFinex Wallet for trading or earn passive income.

1. Log in to your DigiFinex account and click [Buy Crypto] - [Credit/Debit Card].

2. Click [Deposit] and search the cryptocurrency you want to deposit, such as USDT.
 
3. Choose the Main network that the currency operates and Click [Generate deposit address] to create a deposit address.

4. Click on the [Copy] icon to copy so you paste the address to the platform or wallet you are withdrawing from to transfer them to your DigiFinex Wallet.

Note: 

• The minium deposit amount is 10 USDT.

• USDT-TRC20 address (usually starts with characters) only accepts USDT-TRC20 deposit. Any other assets deposited to USDT-TRC20 address will be irretrievable.

• This address only accepts deposits for designated tokens. Sending any other tokens to this address may result in the loss of your tokens.

• Never deposit from a smart contract address! Please use a normal wallet to deposit.

• Please proceed with caution, and contact the customer support if you have any queries.

• Deposits from Mixers, Coinswap service providers and Privacy Wallets will not be accepted and may be returned after deducting a service charge.

5. Paste the deposit address to the platform or wallet you are withdrawing from to transfer them to your DigiFinex Wallet.

Deposit Crypto on DigiFinex (App)

1. Open your DigiFinex App and tap [Deposit Now].

2. Search the cryptocurrency you want to deposit, for example USDT.

3. Choose the main network and tap on the [Copy] icon to copy the deposit address.

Note:

• Your deposit address will be automatically generated upon selecting main network..

• You can press [Save QR Code] to save the deposit address in QR code form.

4. Paste the deposit address to the platform or wallet you are withdrawing from to transfer them to your DigiFinex Wallet.

Frequently Asked Questions

How long does it take for my funds to arrive? What is the transaction fee?

After confirming your request on DigiFinex, it takes time for the transaction to be confirmed on the blockchain. The confirmation time varies depending on the blockchain and its current network traffic.

For example, if you’re depositing USDT, DigiFinex supports the ERC20, BEP2, and TRC20 networks. You can select the desired network from the platform you’re withdrawing from, enter the amount to withdraw, and you will see the relevant transaction fees.

The funds will be credited to your DigiFinex account shortly after the network confirms the transaction.

Please note if you entered the wrong deposit address or selected an unsupported network, your funds will be lost. Always check carefully before you confirm the transaction.

How to check my transaction history?

You can check the status of your deposit or withdrawal from [Balance] - [Financial Log] - [Transaction History].

Why Hasn’t My Deposit Been Credited

Transferring funds from an external platform to DigiFinex involves three steps:

• Withdrawal from the external platform
• Blockchain network confirmation
• DigiFinex credits the funds to your account

An asset withdrawal marked as “completed” or “success” in the platform youre withdrawing your crypto from means that the transaction was successfully broadcast to the blockchain network. However, it might still take some time for that particular transaction to be fully confirmed and credited to the platform you’re withdrawing your crypto to. The amount of required “network confirmations” varies for different blockchains.

For example:

• Mike wants to deposit 2 BTC into his DigiFinex wallet. The first step is to create a transaction that will transfer the funds from his personal wallet into DigiFinex.
• After creating the transaction, Mike needs to wait for the network confirmations. He will be able to see the pending deposit on his DigiFinex account.
• The funds will be temporarily unavailable until the deposit is complete (1 network confirmation).
• If Mike decides to withdraw these funds, he needs to wait for 2 network confirmations.

Due to possible network congestion, there might be a significant delay in processing your transaction. You may use the TxID (Transaction ID) to look up the status of the transfer of your assets by using a blockchain explorer.

• If the transaction has not yet been fully confirmed by the blockchain network nodes, or has not reached the minimum amount of network confirmations specified by our system, please wait patiently for it to be processed. When the transaction has been confirmed, DigiFinex will credit the funds to your account.
• If the transaction is confirmed by the blockchain but not credited to your DigiFinex account, you may check the deposit status from the Deposit Status Query. You can then follow the instructions on the page to check your account, or submit an enquiry for the issue.